Privacy Policy

Konduit AI Ltd ("Konduit", "we", "us", or "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights in relation to it.

1. Who we are

Konduit AI Ltd is a company registered in England and Wales. We operate the website at konduitcapacity.com and the Konduit broker platform. If you have any questions about this policy, contact us at [email protected].

2. What data we collect

We collect personal data in the following ways:

• Demo requests: When you schedule a demo, we collect your name, work email address, company name, and any notes you provide about your use case.
• Contact form: If you contact us directly, we collect your name and email address.
• Platform usage: If you access the Konduit broker platform, we collect account information and usage data necessary to provide the service.
• Cookies and analytics: We may collect anonymised usage data about how visitors interact with our website to help us improve it.

3. How we use your data

We use the data we collect to:

• Schedule and conduct product demonstrations
• Respond to enquiries and provide support
• Send relevant product updates and information (you can opt out at any time)
• Improve our website and platform
• Comply with legal obligations

We will never sell your personal data to third parties or use it for purposes unrelated to the above.

4. Third-party services

We use the following third-party services that may process your data:

• Calendly: Used to schedule demo calls. When you book a demo, your name and email are processed by Calendly in accordance with their privacy policy.
• Vercel: Our website is hosted on Vercel. Vercel may process server logs including IP addresses for security and performance purposes.

5. Data retention

We retain your personal data only for as long as necessary to fulfil the purposes it was collected for, or as required by law. Demo enquiry data is retained for up to 2 years unless you ask us to delete it sooner.

6. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict our processing of your data
• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, contact us at [email protected].

7. Data security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is transmitted over encrypted HTTPS connections.

8. Changes to this policy

We may update this privacy policy from ti